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Since 1998, Taiwan has launched four stages of the e-Government initiative. Building upon the achievements of these programs, the government is now advancing toward a digital and smart government.

First Stage: Foundational Infrastructure
The first stage of e-Government focused on establishing government network infrastructure, developing online public services, and promoting administrative applications.

Second Stage: Service Expansion and Efficiency
The second stage aimed to promote and popularize online government services. By leveraging information and communication technologies (ICT), it sought to implement government data exchange and reduce the need for official transcripts, thereby enhancing administrative efficiency and fostering innovative public services.

Third Stage: Integrated and Streamlined Services
The third stage emphasized simplifying service processes. Under an integrated and interoperable ICT architecture, government agencies were connected nationwide to provide proactive and easily accessible information services.

Fourth Stage: Innovative Web 2.0 Services
The fourth stage made use of Web 2.0 and social networking technologies to deliver innovative services that better meet user needs—focusing on proactive, targeted, and end-to-end public services.

The Service-Oriented Smart Government initiative seeks to achieve three main goals:

  • Provide people-centric and convenient services
  • Promote open, transparent, and intelligent governance
  • Enhance data-driven decision-making efficiency

In response to Taiwan's current socio-economic environment and global development trends, Smart Government 2.0 aims to:

  • Accelerate data release and promote data reuse
  • Leverage public data to open new perspectives in policy-making
  • Integrate emerging technologies to create a new era of innovative service